How can we help?

Knowledge Base

Brinks Home™ Systems

Click on the system you have or are interested in. Review its essential user functions, home automation, troubleshooting, and more.

Wireless Door And Window Sensors

Stay up-to-date on maintaining and troubleshooting wireless door and window sensors

Brinks Home™ Mobile App (Alarm.com)

Learn how to control your system remotely via your smartphone or through the web.

Doorbell Camera

Learn how to install, set up and troubleshoot your SkyBell Doorbell Camera.

Brinks Home™ Account Maintenance

Manage bills, update contacts, test your system, and more.

Videos

Prefer videos? We got you covered. Watch how to set up and adjust your system's Burglary Protection, Chimes, Armed Away, Armed Stay, Fire Protection, Bypass, User Codes and Date & Time settings.

Indoor Cameras

Add indoor cameras to your system or troubleshoot issues.

Outdoor Cameras

Add outdoor cameras to your system or troubleshoot issues.

Brinks Home™ FAQ's

Find updates, policies, and procedures in relation to Brinks Home™.

Wireless Burglary Sensors & Environmental Sensors

Stay up to date on maintaining and troubleshooting your motion detectors, glass break detectors, smoke detectors, carbon monoxide detectors, and flood sensors.

Siri Shortcuts

You can activate your Siri Shortcuts with any compatible device with iOS12 installed. These include your iPhone, iPad, HomePod, Apple Watch, and your Car Play-enabled vehicle dashboard, enabling you to voice- control your home from the road.

Google Home

To control your Brinks Home Security system with Google Assistant, just say, “Hey Google,” and then the command that you would like to give your system. Learn more about Google Home voice integration here.

Amazon Echo

Start using voice integrations with your system. With Echo, you can lock your doors and arm your system as well as turn your lights on and off and adjust your thermostat.

How To Upgrade Your System

Add the latest equipment or create a smart home with 0% financing for 36 months. Rates from 0% APR. For example, a $1,500 purchase might cost $41.67/mo over 36 months at 0% APR. Payment options through Affirm are subject to an eligibility check, may not be available in all states, and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license.

Brinks Home Security

Frequently asked questions and answers as they relate to COVID-19.

Common Troubleshooting Issues

Arlo Camera

Learn how to troubleshoot your Arlo Camera: extend battery life, improve video quality, learn how to use the camera in cold weather, learn what do the battery bars mean.

New System

Thank you for trusting Brinks Home™ with your home security needs. Welcome to the family.

Image Sensor Motion Camera

Learn how to install, setup and troubleshoot your Image Sensor.

2GIG GC2 GoControl

Review your system's essential user functions, home automation, troubleshooting, and more.

2GIG GC3

Review essential user functions, home automation, troubleshooting

2GIG Edge

Qolsys IQ Panel 4

Qolsys IQ Hub

Qolsys IQ Panel 2

Review your system's essential user functions, home automation, troubleshooting, and more.

Qolsys IQ Panel

Review your system's essential user functions, home automation, troubleshooting, and more.

DSC Digital Security Controls

Review your system's essential user functions, home automation, troubleshooting, and more.

Honeywell Vista

Review your system's essential user functions, troubleshooting, and more.

Honeywell Lynx Plus

Review your system's essential user functions, troubleshooting, and more.

Honeywell Lynx Touch

Review your system's essential user functions, troubleshooting, and more.