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A no-show alert is set up to notify you if the system is not disarmed on a certain day(s) at a specific time. To do this log into your account and select the ''Notifications'' tab, then click on the "New Notification" button.

 

In the new notification popup select "No-Show Alert"

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The next page is where you can set a name for the notification, select the user who has to disarm the system at your designated time and then set the days and the times that they should be disarming the system. Then select the contacts who should get a notification if the system is not disarmed during your specified times by that user. When you are done click "Save".

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You can set different notifications; for example, select notifications for Monday and Tuesday at a specific time then save the notification. Then you can set additional notifications; just make sure you SAVE one notification before you try to create another.

You will see this page once you have saved the notification.

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If you would like to set sensor activity notifications then please follow this link:

How to set up a Sensor Open/Close Notification

Want to learn more?

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2 comments
  • I set a no show notification for a certain time frame for every day of the week. I disarm it during that time frame, and get a email alert that I have disarmed the system. But I still get an alert sent out after the time frame expires that I have not disarmed the system. This has caused some panic with those on my list, that I have not disarmed the system.

  • Hi Gary,

    I know you worked with our Technical Support Team on this but just to answer your question for future users, per Alarm.Com the no show alerts look for the system to be manually disarmed by a code registered to a specific user. So if the system is remotely disarmed via the A.C website or App then that will not cancel the No Show Alert. This would be the same as if it was disarmed by a keyfob, the system would be disarmed but the no show alert would still be triggered at this point.

    There is a chance that this will updated so that it does recognize a remote disarm signal based on what login credentials were entered when you login. For the time being though the system will need to be manually disarmed with your particular code.

    Let us know if you need anything else, have a great day!

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