1. Press bottom right GEAR icon then press DOWN ARROW several times

mceclip1.png mceclip2.png

 2. Press ENTER by Programming then enter Installer Code 4321

mceclip3.png mceclip4.png

3. Press SENSORS then press DELETE SENSOR

mceclip5.png mceclip6.png

4. Press DELETE by sensor to remove

mceclip7.png mceclip8.png

5. Press CLOSE twice to exit sensor programming

mceclip9.png mceclip10.png

6. Press CLOSE several times to exit programming

mceclip11.png mceclip12.png

Was this article helpful?
0 out of 1 found this helpful

Comments

5 comments
  • My system doesn't even show these extra buttons. I have 6 selections, none of them are for this issue.

    1
    Comment actions Permalink
  • Hi D'anne,

    Thank you for visiting the Brinks Home Security Help Center. Do you mind uploading an image of your selections?

    Shay

    0
    Comment actions Permalink
  • How do I do that? There's no options to do so here.

    0
    Comment actions Permalink
  • Hi D'anne,

    You can send the email to tmcelroy@brinkshome.com.

    Shay

    0
    Comment actions Permalink
  • Thank you for sending the photo.

    Quick question, do you have multiple keypads in the home? If you do have a smaller secondary keypad, I would recommend attempting this on your main keypad (the bigger keypad)

    It sounds like your installer code may have been changed. I would double check to make sure your using your installer code and not your Master code. The installer code provides additional screens and options. If you're not sure on your installer code, you can text us at 469-513-8685 and we can assist.

    You can also try these default codes: 1960, 2508, 2915 or 6529

    0
    Comment actions Permalink

Please sign in to leave a comment.