Qolsys IQ Panel - Replacing the Backup Battery

Before we get started, it's important you know about two critical components of your alarm system.

We advise giving the battery 24 hours to fully recharge. 


  • This is a large plug located in an electrical outlet. It is often secured with a screw to keep it from falling out. 
  • This plug is the main source of power for your alarm system.
  • As long as there is power in your home, your system should always have power.
  • If the transformer stops supplying power, then the system will be kept running by the system’s backup battery.

Backup Battery

  • The backup battery will keep the system running for a period of time in the event of a power outage.
  • This time depends on the age of the battery and the number of devices it has to support during the outage. 
  • The location of the battery depends on the system type.
  • These backup batteries are rechargeable.  Once power is restored, the battery will recharge on its own. 

IMPORTANT NOTE: Before you begin opening the panel, know that you must be cautious following this process. If the steps below aren't followed exactly, there may be a risk of damaging the panel or starting a fire. 

First we'll need to power the panel down

1. Press SETTINGS then enter your Master Code

Power_Down_01_Main.jpg Power_Down_02_Enter_Code.jpg

2. Press POWER DOWN then OK to confirm, the IQ Panel will now power down

Power_Down_03_User_Main.jpg Power_Down_04_Confirm.jpg

 3. Loosen screw on bottom then pull front of panel from back-plate


4. Hang panel on back-plate using plastic strap


5. Remove battery holder screw then unplug to remove old battery 


6. Replacement batteries can be ordered from Brinks Home Security by clicking here Qolsys IQ Panel Replacement Battery


7. Hold HOME button for 5 seconds to power up IQ Panel


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