Qolsys IQ Panel - AC Power Failure Troubleshooting

Here are a few reasons your IQ Panel could be showing AC Failure.....

1. The panel is unplugged from Electrical Outlet.

Solution: Make sure AC Adapter is plugged into the wall (See Picture Below)


2. Problem with the power cords

Solution: Check to make sure your AC Adapter and Control Panel both have their cords connected correctly (See Pictures Below)

  • AC Adapter
    • Make sure the plus cord (Black Line) is attached to the plus side (See Picture Below)
    • Make sure the negative cord is attached to the negative side (See Picture Below)


  • Control Panel
    •  To make sure your cords are connected correctly to the panel, press here  
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