Should the time come when you decide that a home security solution is not right for you, it shouldn't be a complicated process. Simply call us at 800.447.9239 and we'll send you the easy DocuSign cancellation procedures, which includes an explanation of our 30-day cancellation process and what to expect on your final bill.
You will receive your cancel documents via email within 48-72 business hours from Brinks Home Security via DocuSign. If the email is not received in your inbox, please check your spam or junk folder. To complete the DocuSign, be sure to follow the on-screen instructions.
Please click "Review Document"
1. Agree to utilize electronic records and signatures for your cancellation
2. Please click "Continue"
3. Complete our open forum
4. Click "Sign"
5. Click "Adopt And Sign"
6. Click "Finish"
Please note: You must sign the document and send it back within 7 days or the link will expire. If the link expires you can have a new link sent to you by calling Brinks Home Security at 800.447.9239.
You will receive a confirmation email from CustomerCare@Brinkshome.com with your estimated final bill amount. Once completed, your account will cancel 30 days from the date we receive your signed DocuSign. Please be aware you're responsible for any uncollected balances if you're still within your contract.