Image Sensor Not Enrolling
- Verify the Sensor is Receiving Power: After inserting batteries, the sensor LED should illuminate or flash within 10 seconds
- Verify Sensor is Not Communicating with Another Network: If the sensor has been previously enrolled in a different system, delete the sensor from the system and hold the sensor reset button for 10 seconds to clear the sensor before attempting to enroll the sensor in a new network. The sensor cannot be cleared if it is currently communicating with its network. In this case, the sensor must be deleted from the system first through the control panel or remote command.
Image Sensor Non-Responsive
- Replace Batteries: Check battery level at the panel (under “Image Sensor” in the
“installer toolbox”) and install fresh sensor batteries.
Need more help? Text us at BRINKS or 274-657.