My Alarm.com camera has a solid red light

Solid Red Light

The Wireless Indoor Camera is running into an connecting to the WiFi network

How to Troubleshoot: Check to see if you’ve made any changes to your wireless network, such as WiFi name and encryption password, service provider settings, router configurations or equipment location, If this is the case follow the camera guidelines to reconnect to the WiFi network.

If you’re not completely sure of what’s causing the red light, we recommend that you attempt to power cycle your camera. Follow these steps:

  • Unplug the AC adapter plug from the back of the camera
  • Wait 5-10 seconds and then plug it back in
  • Wait 1-2 minutes for the status LED to turn solid green
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