1. Check power to the camera
2. Remove power from the camera then wait for 30 seconds and power up
3. The status LED can also be turned off or on in camera settings on the website
Still not working? Text us at BRINKS or 274-657.
Articles in this section
- What do the LED’s mean on my Camera?
- The status LED shuts off and does not come back on
- The camera is not picking up motion when someone walks in front of it
- The camera will not record video clips
- How to avoid the 3 minute timeout while viewing live video remotely
- When does my Alarm.com camera record
- The camera is online and then drops offline (persistent)
- Camera won't connect to the wireless router
- You cannot view live video once the camera has been added successfully
- My Alarm.com camera has a solid blue light
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