This page highlights top knowledgebase articles for getting to know your system.
Qolsys IQ Panel
Learning the basics - Click on the image above to see all articles
Troubleshooting
- Qolsys IQ Panel - Clearing Low Battery Alerts
- Qolsys IQ Panel - Panel Is Not Responding
- Qolsys IQ Panel - Replacing the Backup Battery
- Qolsys IQ Panel - Replace Door Window Sensor Batteries
- Qolsys IQ Panel - AC Power Failure Troubleshooting
2GIG GC2 Go Control Panel
Learning the basics - Click on the image above to see all articles or view Shay's recommended content below.
- Take a look at the articles below to learn all critical features of your system.
- 2GIG GC3 - Learning The Basics
- Arming to stay mode, disarming, arming to away mode, arming to instant, checking cellular signal strength, changing sensor chimes, controlling volume control, checking system and sensor statuses, clearing alarm memory, and more!
Troubleshooting - Below you'll find our top articles when it comes to troubleshooting
- 2GIG GoControl - Replace The Backup Battery
- 2GIG GoControl - Clear Cover Tamper Trouble
- 2GIG GoControl - How to Cycle the Power
- 2GIG GoControl - Replace Glassbreak Batteries
- 2GIG GoControl - Replace Door Window Sensor Batteries
Qolsys IQ Panel 2
Learning the basics - Click on the image above to see all articles
Troubleshooting
- Learn how to troubleshoot common panel issues with this article
- Includes over 10 instructional keypad features
- Panel is not responding, performing a sensor test, replacing the backup battery, testing monthly, learn how to power cycling, clearing low battery alerts, performing a Wi-Fi test, replacing batteries, and more!
Simon XTi Panel
Learning the basics - Click on the image above to see all articles or view Shay's recommended content below.
- Learn the basics of your system with this article
- Includes over 10 instructional keypad features
- Arming options, disarm, silen and reset alarm, change the master code, deleting user codes, programming duress codes, program voice chimes, setting date and time, and more!A
Troubleshooting
- Simon XTi/XTI5 - Replacing The Backup Battery
- Simon XTi - Alarm Sounds As Soon As I Open The Door
- Simon XTi - Replacing The Remote Touchscreen Batteries
- Simon XTi - Performing A Sensor Test
2GIG GC3 Go Control Panel
Learning the basics - Click on the image above to see all articles or view Shay's recommended content below.
- Take a look at the articles below to learn all critical features of your system.
- 2GIG GC3 - Learning The Basics
- Arming to stay mode, disarming, arming to away mode, arming to instant, checking cellular signal strength, changing sensor chimes, controlling volume control, checking system and sensor statuses, clearing alarm memory, and more!
Troubleshooting
- 2GIG GC3 - Replace the Backup Battery
- 2GIG GC3 - Tamper Open Trouble
- 2GIG GC3 - Replace Door Window Sensor Batteries
- 2GIG GC3 - Silencing Trouble Beeps
- 2GIG GC3 - 2GIG-PIR1-345 Motion Detector Battery
Simon XT Panel (Version 1 & 2)
Learning the basics - Click on the image above to see all articles or view Shay's recommended content below.
- Learn the basics of your system with this article
- Includes over 10 instructional keypad features
- Status display, disarm from alarm, arming in away, arming in stay, severe weather alerts, bypassing a sensor, touchscreen silent arming, changing volume, setting time, and more!
Troubleshooting
- Simon XT (Videos) - Replace Backup Battery – Help Center (brinkshome.com)
- Simon XT - Bypass Sensors
- Simon XT - Replacing Door /Window Sensor Batteries
- Simon XT - Beeping Every 4 Hours (Trouble Beeps)
- Simon XT - System Not Responding on Brinks Website or App
