Help Center

Skybell - WiFi Router Troubleshooting

Most connection issues are caused by low WiFi signal strength

1. Check WiFi signal strength at Alarm.com customer website at www.alarm.com/login then press VIDEO

Skybell_Signal_Strength_01.jpg

2. Press SETTINGS

Skybell_Signal_Strength_02.jpg

3. Select Skybell at the drop-down box

Skybell_Signal_Strength_03.jpg

4. Press VIDEO DEVICE INFO

Skybell_Signal_Strength_04.jpg

5. Press REFRESH TO LOAD VALUE

Skybell_Signal_Strength_05.jpg

6. Signal strength should be above 80%, if not try moving WiFi router closer to the Skybell if possible

Skybell_Signal_Strength_06.jpg

For more assistance with troubleshooting your Skybell, visit the Skybell comprehensive support center.

Was this article helpful?
1 out of 2 found this helpful

Comments

0 comments

Please sign in to leave a comment.