Symptoms: Your SkyBell is not recording, but you can watch live and you are still receiving notifications.
A manual soft reset can be performed by doing the following:
- Begin holding down SkyBell doorbell button
- The SkyBelll flashes Green, Red-Green then Blue
- Once SkyBell flashes BLUE release button wait approximately a minute for Skybell to reboot
The SkyBell should begin recording within 10 minutes after rebooting
For more assistance with troubleshooting your Skybell, visit the Skybell comprehensive support center.