1. Help Center
  2. Indoor Cameras
  3. 2GIG-HD100

2GIG-HD100 Indoor Camera Guide

Avatar
Follow

Specifications

  • 1280 x 720 pixel video resolution
  • 75° vertical and horizontal field of view
  • 16' Night vision range
  • WiFi 802.11 b/g/n WiFi
  • Ethernet connection
  • Operating Temperature 32° F to 104° F

2GIG-HD100_Indoor_Camera_Information.jpg

Factory Default

Warning! Erases everything, camera must be re-added to Alarm.com and WiFi configured

Hold B button on back of camera for 10 to 15 seconds until front LED turns yellow

2GIG-HD100_Default_Button.jpg2GIG-HD100_Camera_Yellow_LED.jpg

WiFi Setup by WPS Mode

1. Hold A button 3 for seconds until LED flashes yellow

2GIG-HD100_WPS_Button.jpg2GIG-HD100_Camera_Yellow_LED.jpg

2. Press and release WPS button on router or enable WPS in router programming

Router_WPS_Button.jpg

3. Front LED turns green if successful

2GIG-HD100_Camera_Green_LED.jpg

Hardwire Ethernet Connection to Router

Plug Ethernet cable into back of camera and unused port in back of network router

2GIG-HD100_Connect_To_Router.jpg

Add Camera to Account by Customer Website

Note: Camera must be connected to customer's router by WiFi or Ethernet Connection

1. Login to Alarm.com customer website and press VIDEO

01_Home_Page.png

2. Press SETTINGS

02_Video_Page.png

3. Scroll to bottom of page and press ADD VIDEO DEVICE

03_Video_Settings.png

4. Camera should be detected, enter name then press INSTALL

04_Add_HD100_Camera_-_Camera_Found.png

5. Alarm.com downloads programming to camera, this may take up to 5 minutes

05_Add_HD100_Camera_-_Configuring.png

6. When complete press LIVE VIEW to view camera

06_Add_HD100_Camera_-_Installation_Complete.png

7. To configure WiFi press SETTINGS

07_Add_Camera_-_Live_View_Program_Wireless.png

8. Scroll down to the bottom of the page then press WIRELESS NETWORK

08_Add_Camera_-_Select_Wireless_Settings.png

9. Press SCAN to scan for networks

09_Add_Camera_-_Choose_Method.png

10. Select WiFi network

10_Add_Camera_-_Enter_Encryption.png

11. Enter WiFi encryption then press NEXT

10_Add_Camera_-_Found_Networks.png

12. Remove power from camera, unplug Ethernet cable then plug in and wait 2 minutes

11_Add_HD100_Camera_-_Wireless_Complete.png

Add Camera to Account by Smartphone App

Note: Camera must be connected to customer's router by WiFi or Ethernet Connection

1. Press top left Bars to access side menu then press VIDEO then press top right GEAR icon

2GIG-HD100_Setup_by_App_01.png 2GIG-HD100_Setup_by_App_02.png 2GIG-HD100_Setup_by_App_03.png

2. Press ADD VIDEO DEVICE then press INSTALL then enter new camera name then NEXT

2GIG-HD100_Setup_by_App_04.png 2GIG-HD100_Setup_by_App_05.png 2GIG-HD100_Setup_by_App_06.png

3. Camera may take several minutes to configure, press X at top left to exit

2GIG-HD100_Setup_by_App_07.png 2GIG-HD100_Setup_by_App_08.png 2GIG-HD100_Setup_by_App_09.png

Troubleshooting

  • Power cycle the camera by unplugging and plugging in power adapter
  • Move closer to WiFi router
  • If issues persist, try resetting the camera to factory defaults

LED Reference Guide

  • Green ON = Normal operation
  • Red Blink = WiFi or Ethernet connection problem
  • Yellow ON = Camera is booting
  • Yellow Blink = WPS WiFi enrollment mode enabled
Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.

Articles in this section