Get support on your terms, whether you prefer to text, self-serve or call - we've got you covered.
Digital Support
Text: (469) 513-8685
Availability: 7 days a week (8 am to 8 pm CST)
Customer Portal
The Brinks Home Customer Portal is your one-stop-shop for easy account management and access to your home security system. Within the Customer Portal, you can:
- View your bill
- Make a payment
- Set up automatic payments with AutoPay
- Update your account information, including login information and emergency contacts list
- Access your insurance certificate
- Test your system
If you are not yet registered, be sure to create your account today.
Help Center
Since you're already on our site, there's a good chance you prefer to self-serve. With this in mind, we have hundreds of how-to articles and video tutorials in our Help Center. Whether you are looking to explore your system's features, or for instructions on how to replace a low battery, you're in the right place.
To get started, find your system here to review installation/programming guides, essential user functions, home automation devices, and troubleshooting tips.
Customer Service
Call: (800) 447-9239
Availability: 7 days a week (8 am to 8 pm CST)
Technical support is available at this number 7 days a week (24 hours a day)
