Qolsys Motion Recall

Identify the Recalled Motion Detector

We received notification from Qolsys, the manufacturer of the IQ motion detector (QS1231-840), that certain motion detectors were loaded with faulty firmware. This firmware causes batteries to drain within one month, rather than the typical battery life expectancy of several years. Your Brinks Home Security™ system motion detector(s) may be affected. Devices impacted by this firmware can be identified by the Date Codes on the back of the motion detector (characters five through eight of the serial number).

The following Date Codes are included within the recall: 1949 – 1951 & 2001 – 2011

Example:
Label on back of Motion

Date Code 2004

label_on_the_back_of_the_motion.png

 

Uninstall the Recalled Motion Detector

Follow the steps below to remove the recalled motion detector:

  1. Place System on Test (Follow this link for instructions.)
  2. Locate your existing motion detector and remove carefully

Delete the Recalled Motion Detector

Follow the steps below to delete the recalled motion from programming:

Swipe down clock display for Settings Menu then press SETTINGS

2.png1.jpg

Enter Installer Code 1111 then press then ADVANCED SETTINGS

4.jpg3.png

Press INSTALLATION then DEVICES

6.jpg5.png

Press SECURITY SENSORS then DELETE SENSORS

7.png8.png

Press to select a sensor to delete then press DELETE  then press OK to confirm

9.png10.png

Press HOME to exit programming

home_exit.png

Install the New Motion Detector

Pro Tip: The coverage area is 20 feet

Pro Tip: The detector must be 7-8 feet from the floor in the corner of the room

Follow the steps below to install and mount your new motion detector:

  1. Clean and dry the wall (and your hands) before mounting device
  2. Remove tape backing and apply pressure against wall for 10 seconds

Programming the New Motion Detector

Follow the steps below to program new motion detector into your system:

  1. Swipe down from the clock display at the top of the screen then press SETTINGS

mceclip0.pngmceclip1.png

     2. Press ADVANCED SETTINGS then enter the Installer Code 1111

mceclip2.pngmceclip3.png

  1. Press INSTALLATION then DEVICES

mceclip4.pngmceclip5.png

  1. Press SECURITY SENSORS then AUTO LEARN SENSORS

mceclip6.pngmceclip7.png

  1. Depending on motion detector press the TOP or BOTTOM tab to remove cover to learn

mceclip8.pngmceclip9.png

  1. Press OK to confirm

mceclip10.pngmceclip11.png

  1. Enter sensor information then press ADD NEW to save then HOME to exit

mceclip12.pngmceclip13.png

Sensor DL ID: Don’t touch this option
Sensor Type: Select “Motion Detector”
Sensor Name: Select an appropriate name or create a “Custom Description”
Chime Type: This allows you to apply a specific sound to your device
Sensor Group: Set this to “17”
Voice Prompts: Leave this alone

Returning Recalled Motion Detector

Once you have successfully installed your new motion detectors, please return all recalled motion detectors to us at your earliest convenience to the following address:

Brinks Home Security

Attn: Parts Return

616 W. Bertrand Ave

St. Marys, KS 66536

Having Trouble? Please call us with any questions at 800.447.9239 or text 469.513.8685.

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.