Brinks Home Security™ FAQ's
Find updates, policies, and procedures in relation to Brinks Home Security™.
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Customer News
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Account
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Customer Care is Now Just a Text Away
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Track Your Order Here!
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How to cancel your Brinks Home Security account
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Brinks Home Security Customer FAQ
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Want more information? Click here to learn about our top panels/features.
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Choose Brinks Home Security
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We heard you may be moving. Take us with you. Our bags are packed!
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Upgrading is easy with Brinks Home Security
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Moving? We have an awesome program!
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Customer Care is Now Just a Text Away
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DIY System
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How can I check my order status?
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Why Hasn't My Order Shipped Yet?
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How Can I Track My Shipment?
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International Shipping - United Kingdom
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What is 3 day delivery?
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International Shipping - Canada
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What is the MIP (Monitoring Information Profile)?
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What happens at the Testing and Training Appointment?
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How can I schedule a Testing and Training Appointment?
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What Is the Monitoring Agreement and Why Do I Need to Complete It Before My Testing and Training Appointment?
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How to Exchange an Item You Ordered
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How to Return an Item You Purchased
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International Shipping Information
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Return Policy and Procedure
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What happens at the activation appointment?
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How Do I Update My Billing Information?
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Why doesn't my tracking number work?
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How can I check my order status?