I have a sensor that occasionally reports "malfunction" (NOT tamper) to the panel. Will this result in the authorities being called? I would assume that a "tamper" would, but a malfunction?
That is correct. On a sensor malfunction we will call the first verification number and stop there, but on a tamper, if we do not reach you at either of your two verification phone numbers, we will dispatch.
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Jonathan,
That is correct. On a sensor malfunction we will call the first verification number and stop there, but on a tamper, if we do not reach you at either of your two verification phone numbers, we will dispatch.
Does a malfunction mean there is an equipment error?
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