I have a Simon XT and I have a low battery warning on the panel. I checked the battery voltage and it is 3.98. Is that low? If it is then do I order a battery through Brinks Home Security.



1 comment
  • Kris,

    Great question, and yes that is very low voltage for your battery. If you follow the trouble shooting steps in this video it will walk you through the different scenarios and let you know if a new battery is needed.

    A new battery is available for purchase here.

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