I replaced the battery in my Simon XT following the "how to" video.   The Status is howling "System Tampered".  I reclosed the unit according to the video but the system still shows "tampered".   I tried to clear the status by hitting status then disarm, then status,   without clearing the notice.  Help.

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  • Eugene,

    The system still doesn't recognize the panel as being closed all the way. If you open your main control panel up and look at the back of the panel, you will see a tamper spring toward the top but right in the middle of the panel. Thats has to be pressed in when the panel is closed, sometimes the battery cables or the antenna get in the way and prevent the cover from snapping closed all the way.

    You might also find that the spring is completely missing, in that situation you will need to contact you security provider to see about getting a replacement.

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  • incredibly crappy design.  Get a low battery reading, follow the online directions to reset and create a new problem.  Thanks SO MUCH for your online help.  Piece of junk

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