HOW DO I FIX A FALSE SMOKE WARNING?

MY SIMON XT IS BEEPING EVERY 4 HOURS WITH THE ERROR "MAIN ROOM, TAMPERED, OPEN OR SMOKE WARNING" PROBLEM IS THERE IS ONLY A SMOKE DETECTOR IN THAT ROOM AND I HAVE REPLACED ITS BATTERIES AND IT IS FUNCTIONING FINE YET I CANNOT CLEAR THE ERROR ON THE KEYPAD.  IT WILL NOT LET ME TURN OFF THE BEEPING EITHER, EVEN WITH THE INSTALLER CODE!

HELP, IT'S DRIVING ME INSANE!

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  • Hi Tiffany,

     

    I tried to call but couldn't reach you. This error message typically means that the smoke detector is not closed properly or it is not closed all the way. Take the smoke detector off the mounting plate, then put it back on and make sure that it twists shut all the way. Then hit Status followed immediately by the Disarm button, then hit Status again. The panel should say System OK. If you ever need to turn off the beeping in the future, just follow the steps in the link below.

     "Click Here"

    Let me know if I can be of further assistance!

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  • I corrected my smoke detector error message after I read the above message.
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  • I did the same correction after reading above message. Working. Thanks. Jean

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