Simon XTi reporting 'trouble event' for door/window sensor even AFTER changing battery.

I've changed the battery on this door/window sensor three times with brand new out of the package batteries (of the exact same type) and each time it continues to report that the battery is low. Does something need to be reset? I cannot figure out what the issue is as no other sensors are having this problem and it's not even the furthest from the base station. Any advice on troubleshooting this? Thanks.

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  • I had this problem with a contact sensor recently and I ended up buying a new one. That seems to have fixed the problem. I think something else internally must have gotten faulty in the sensor.

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