1. Help Center
  2. Community
  3. DIY (Do-It-Yourself) Home Security
Linear Garage Door Controller Not Showing on Alarm.com
Avatar
Brian Dullea
New post Follow

Hello,

Maybe someone has an answer since my support ticket has been open past 24 hours with no response.

I have the Linear Z-Wave GD00Z-4 and it is successfully paired to my IQ 2 panel and it operates the door just fine from the IQ panel. However, it does not show up on Alarm.com or in the app as a garage door so I can not control it from the app or website. It is however listed as a garage door on alarm.com -> settings -> devices -> Automation devices.

Thanks

Brian

0

Comments

1 comment
Sort by Date Votes
  • Avatar
    Shay McElroy
    (Edited )

    Hi Brian,

    That sounds like it could be related to the programming type. Text us at 469-513-8685 and one of our Digital Support Analyst can take a look at your configurations. 

    -Shay 

    1
    Comment actions Permalink

Please sign in to leave a comment.