Linear Garage Door Controller Not Showing on Alarm.com

Hello,

Maybe someone has an answer since my support ticket has been open past 24 hours with no response.

I have the Linear Z-Wave GD00Z-4 and it is successfully paired to my IQ 2 panel and it operates the door just fine from the IQ panel. However, it does not show up on Alarm.com or in the app as a garage door so I can not control it from the app or website. It is however listed as a garage door on alarm.com -> settings -> devices -> Automation devices.

Thanks

Brian

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Comments

1 comment
  • Hi Brian,

    That sounds like it could be related to the programming type. Text us at 469-513-8685 and one of our Digital Support Analyst can take a look at your configurations. 

    -Shay 

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