finding my account

I registered with Brinks when they took over my monitronics account and now I can't seem to be able to log in or find my account

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7 comments
  • Hi Valerie,

    I know how frustrating it can be when you're locked out of an account. Have you tried resetting the password? 

    Click on the link below to reset your password for your Customer Portal. 

    Legacy LiveWatch  - Customer Portal

    Legacy Monitronics/Moni Smart Security - Customer Portal

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  • What is your contact number? I have been calling the Monitronics number and have not gotten an answer. I am having trouble on my key pad and need some assistance.

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  • I don't Text! How do I get my Brinks Account Number? I have you on Auto Debit with my bank and it's been that way ever since I signed with Monitronics.

    Marjorie Grubb

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  • Hi Delbert,

    What system do you have? I can provide some article suggestions to help with diagnosing the trouble on the keypad.

    You can reach our technical support team at 1-800-447-9239.

    Shay

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  • Hi Marjorie,

    I just sent your account number in a private message. 

    Shay

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  • I need my account number please!

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  • Hi Husband Patricia,

    I just sent your account number in a private message. 

    Shay

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