XTi Installer code - from Livewatch Security

I have an XTi panel that was originally purchased through SafeMart and Livewatch Security. I have a door sensor  that seems to be bad so I ordered a new one.  However when I go into programming the installer code 4321 does not work. I've also tried 1960, 2508, 2545, 2915 and 6529 that I have seen in other posts.  

Is there a way this can be reset or am I going to have to reset the panel to factory default? 

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  • Hi Jon,

    We can easily reset your installer code from our toolkit within Alarm.com. I wouldn't recommend defaulting the panel. Send a text message to 469-513-8685 and request your installer code to be updated.

    Shay

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