Shay McElroy

Total activity 875
Last activity November 05, 2019 21:27
Member since March 21, 2018 16:49

Following 32 users
Followed by 6 users
Votes 13
Subscriptions 481

Shay McElroy commented, November 05, 2019 21:27
Hi Valerie, Earlier this summer, Brinks Home Security voluntarily initiated a planned financial restructuring under Chapter 11 of the U.S. Bankruptcy Code to effectuate its partially pre-packaged P...
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Shay McElroy commented, November 05, 2019 20:37
Hi Jim, None of our systems require a static IP address. (A static IP address is a requirement for some routers when installing in commercial sites.) If this is for your residence, you should be fi...
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Shay McElroy commented, November 05, 2019 19:01
Hi James, Can you take a picture and upload it?
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Shay McElroy commented, November 05, 2019 19:00
Hi Shane, We'll need to check your service plan for your current Alarm.com account. Text 469-513-8685 and we can verify and upgrade if needed. Shay
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Shay McElroy commented, November 05, 2019 18:54
Hi Khurram & Zane I sent your customer number to the email address on file. Shay
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Shay McElroy commented, November 05, 2019 18:51
Hi Ibrahim, I sent you an email with directions. Shay
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Shay McElroy created an article, October 31, 2019 15:39
Dealer Verification now available in Chatbot
1. Brinks Home Security™ FAQ's
2. Customer News
Have you ever wondered if the person knocking at your door is a legitimate dealer from Brinks Home Security? With our newest Chatbot feature, you can now verify all technicians arriving at your ...
- Edited October 31, 2019 15:40
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Shay McElroy commented, October 30, 2019 19:02
Hi James, It sounds like your need to reset your Master code to your keypad. Which system do you have?
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Shay McElroy commented, October 21, 2019 16:01
Hi Deke, Do you see a model number on the motion or can you upload a picture? The motion is flashing red because it's in a tampered state (cover not secured). Shay
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Shay McElroy commented, October 21, 2019 15:56
Hi Kasper, While Google is working on expanding Google (RBM) for android, thus far it is mainly focused on rich business messaging cards and widgets. In short, we are already integrated, but furt...
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