Shay McElroy

Total activity: 942
Last activity: September 22, 2020 06:41
Member since March 21, 2018 16:49

Following 32 users
Followed by 10 users
Votes: 13
Subscriptions: 509

Shay McElroy created an article, September 22, 2020 06:41
Qolsys Motion Recall
1. Qolsys IQ Panel
2. IQ Panel Troubleshooting
Identify the Recalled Motion Detector We received notification from Qolsys, the manufacturer of the IQ motion detector (QS1231-840), that certain motion detectors were loaded with faulty firmware. ...
- Edited September 25, 2020 02:36
- 1 follower
- 0 comments
- 0 votes
Shay McElroy commented, August 25, 2020 22:35
Hi Joseph, Request your free Brinks Home Security yard sign by texting 469-263-1200. (Be sure to Select "G" or type "New Yard Sign")
- View comment
- 0 votes
Shay McElroy commented, August 25, 2020 22:32
Hi Alvin, Francine, and Brian I completely agree, request your free Brinks Home Security yard sign by texting 469-263-1200 (Be sure to Select "G" or type "New Yard Sign")
- View comment
- 0 votes
Shay McElroy commented, July 23, 2020 01:25
Hi Juanita, No, that shouldn't matter, these products have the same programming, specifications, and overall installation.
- View comment
- 0 votes
Shay McElroy commented, July 23, 2020 01:23
Hi Virgil, I spoke with the "Technie's Guy I know" (Mark) and he stated while those options absolutely exist, none would be compatible with our current systems.
- View comment
- 0 votes
Shay McElroy commented, July 23, 2020 01:16
Hi Pierre, To download your insurance certificate, please log in to our Customer Portal. Click Here.
- View comment
- 0 votes
Shay McElroy commented, July 10, 2020 20:28
Mark, Make sure you're number one on your emergency contact list.
- View comment
- 0 votes
Shay McElroy commented, July 06, 2020 16:03
Hi Roy, We don't have the ability to setup technician visits from the Help Center. To schedule a service job, text 469-513-8685 to speak with a digital specialist.
- View comment
- 0 votes
Shay McElroy created an article, June 19, 2020 16:57
Welcome (Protect America Customers) to the Brinks Home Security Family™
1. New Customers
2. New Customers (Previously Protect America)
Welcome to the Brinks Home Security Family. We know change can be difficult, but we also know it doesn't have to be. Here at Brinks Home Security™, we understand strong communication, and a focus o...
- Edited July 09, 2020 21:31
- 20 followers
- 0 comments
- 2 votes
Shay McElroy commented, June 17, 2020 01:35
Hi Benjamin, Thank you for reaching out. You'll need to contact technical support to upgrade your interactive package. You can text our digital team at 469-513-8685 for assistance. Do you curre...
- View comment
- 0 votes