Shay McElroy

Total activity 1371
Last activity May 23, 2019 16:55
Member since March 21, 2018 16:49

Following 23 users
Followed by 5 users
Votes 12
Subscriptions 831

Shay McElroy commented, May 23, 2019 16:55
Sure thing @Dhruv! Which DSC model do you have?
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Shay McElroy commented, May 20, 2019 17:50
Hi David & Mary To clear up the confusion I would recommend texting our Digital Team at 469-513-8685.
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- Edited May 20, 2019 17:50
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Shay McElroy commented, May 20, 2019 17:49
Hi Dhruv, I would try the most common installer codes first. Press * + 8 + Common Installer Codes (1550, 1500, 5010, 2369, or 5020) After performing a reset your installer code should default b...
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Shay McElroy created a post, May 08, 2019 01:37
The IQ Panel 2 is stepping up it's game with this new feature! This is the first Security System to use facial recognition technology.
1. Community
2. System: Qolsys IQ Panel 2
Alarm.com just announced a new facial recognition feature for the Qolsys IQ Panel 2. This cool feature notifies a user if an unrecognized face disarms the system using a valid code. You can receive...
- Edited May 08, 2019 01:42
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Shay McElroy commented, May 07, 2019 15:53
Hi Mike, I'm sorry you reached our Digital Team outside of business hours. Our contact center is open 24 hours. You can always reach us at 1-800-447-9239.
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Shay McElroy commented, May 01, 2019 19:25
Try the link again, it should take you directly to the Skybell TS page.
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Shay McElroy commented, May 01, 2019 16:51
Hi Patrick, You may need a wireless receiver to assist with boosting the signal. I would recommend contacting us to discuss additional options/steps. 1-800-447-9239.
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Shay McElroy commented, May 01, 2019 16:50
Hi Jeremy, Depending on the model of Skybell you use, there are three different firmware version distinctions. This process does not initiate a firmware update.
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Shay McElroy commented, May 01, 2019 16:43
Hi Marcia, Have you received your second panel?
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Shay McElroy commented, May 01, 2019 16:36
Hi Amy, That battery definitely sits snug in the battery compartment. (And :) it can be tough to remove). Checkout this video below and let me know if it helps. How to replace your Simon XT v1 and ...
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- Edited May 01, 2019 16:39
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