Shay McElroy

Total activity 1311
Last activity March 22, 2019 16:56
Member since March 21, 2018 16:49

Following 7 users
Followed by 5 users
Votes 6
Subscriptions 818

Shay McElroy commented, March 14, 2019 17:02
Official comment
To cancel SMS (Text) simply reply with "STOP" to any of the messages. You can also input our SMS number, and start a conversation with STOP – and you'll be opted out, without utilizing t...
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Shay McElroy created an article, February 27, 2019 21:23
Customer Care is Now Just a Text Away
1. Brinks Home Security FAQ's
2. FAQ's
Text 469.513.8685 for Customer Care & Technical Support. Need help now? To start chatting, click Text ! The Brinks Home Security™ customer experience is built on communicating with you quick...
- Edited February 27, 2019 21:23
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Shay McElroy commented, February 27, 2019 20:51
Hi Virginia, I would recommend contacting our Technical support at 800-447-9239 for assistance. I would recommend they look into your interactive account for any updates or details. Depending on...
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Shay McElroy commented, February 27, 2019 20:41
Hi Philip, Check out this article for steps on how to order yard signs. Order Brinks Home Security Yard Signs & Window Decals
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Shay McElroy commented, February 27, 2019 17:59
I think this is a great recommendation. I will share this information with my team and our partners at Alarm.com. Thanks again!
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Shay McElroy commented, February 27, 2019 17:56
Adam, Thank you for your feedback, I have escalated your issue through the proper channels.
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Shay McElroy commented, February 22, 2019 17:01
Janice, For assistance with your contract, I recommend calling to speak with a representative. Our contact number is 1-800-447-9239.
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Shay McElroy commented, February 22, 2019 16:45
Hi Jeremy, Arlo cameras are not supported via Alarm.com. You'll need to download the Arlo app to arm, disarm, and view live streams.
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Shay McElroy commented, February 22, 2019 16:34
Harold, I would recommend using our Brinks app, that will allow you to control your system through your Samsung Galaxy. Check out this article for assistance downloading the app: How do I get the ...
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Shay McElroy created an article, February 21, 2019 17:06
Qolsys IQ Panel 2 - Learning The Basics (Part 2l)
1. Qolsys
2. Qolsys IQ Panel 2 - Learning The Basics
Checking System Status 1. Press the Brinks Home Security logo at the top right then press Messages/Alerts/Alarms 2. View system status then swipe left or right to exit Checking Sensor Status Pre...
- Edited February 21, 2019 17:06
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