Chris P

Total activity: 15
Last activity: January 18, 2019 16:19
Member since August 31, 2011 03:30

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Chris P commented, February 25, 2015 15:52
Bijan, If the LED on the motion is off all the time on a hardwired motion detector, power would be the main thing to check. If you have a way to confirm with a multimeter or something that it is ge...
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Chris P commented, February 20, 2015 03:11
Bijan, Those zones will require 12V power to the detector for it to work. In addition to the two zone wires that you move over to the translator you should have two more wires in those cables back ...
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Chris P commented, October 14, 2013 22:20
I replied to you question via our ticket system (ticket #133602). I will try to update this post with more information once we are able to get that ticket resolved in case anyone else runs into thi...
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Chris P created an article, May 14, 2013 18:48
Simon XTi - Screen Is Blank
1. Interlogix Simon XTi
2. Simon XTi Troubleshooting
The screen on the Simon XTi will go blank for a few reasons. If you see a green plug in the upper corner you can simply touch the screen to wake it up. All of the alarm system functions will still ...
- Edited October 03, 2019 20:21
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Chris P created an article, October 31, 2012 16:22
Simon XT - AC Power Failure
1. Interlogix Simon XT
2. Simon XT Troubleshooting
If you check the status on your alarm panel and you have an "AC power failure" it means that the panel is unplugged or there is a problem with the power connections. Here are some things to check i...
- Edited September 29, 2019 21:15
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Chris P created an article, October 30, 2012 23:42
Simon XT - Low Battery Alert
1. Interlogix Simon XT
2. Simon XT Troubleshooting
If Simon XT is beeping due to a "Low Battery" here are the steps to resolve issue. 1. Press STATUS button 2. Press DISARM to clear trouble if possible
- Edited September 18, 2019 18:27
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Chris P commented, December 03, 2011 00:08
You are correct, for a standard account the real time sensor activity is limited to 10 sensors. You can upgrade for a price but generally it is not necessary to have activity monitoring for all you...
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Chris P commented, December 02, 2011 21:09
Yes, you need our Complete service for control of lights or appliances. This will give you control from the website or the smartphone app, as well as the control panel. You can see a breakdown of a...
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Chris P created an article, December 02, 2011 01:40
SCW9057 Impassa - Factory Reset
1. DSC Digital Security Controls
2. DSC Troubleshooting
If you do not have any codes to access your DSC panel, or just want to start from scratch with the programming you can do a hardware reset on the panel. If the installer did not lockout the panel t...
- Edited September 15, 2019 01:38
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Chris P commented, September 26, 2011 22:03
The TG-1 Express connects via an RJ45 phone jack, from which the red and green wires connect to TIP and RING on the panel. The connection to the TG-1 is a regular plug. The TG-1 Express should not ...
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