Kelly O'Niell

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3. How to install micro sensors on sliding patio door where nothing is flush

Hello, Great question and thank you for including the picture! The setup you have in the picture will absolutely work for you, there are a couple things you have to keep in mind when you mount the ...

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3. Anyone else have the Simon XT touchpad going offline?

Mark, There are a couple different things that could cause the touchpad to go ''offline''. When this happens it means that the touchpad and then main control panel have lost their connection and ar...

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3. How to insert spaces in senor names on Simon XT

Dipin, Frank has a great solution, once you have the first name selected you will have a cursor flashing next to it, press 102 on the keypad then ''ok'' and it will move you cursor over a space and...

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3. Help me fix "Check 100 RF" error

Noah, Great work so far with the troubleshooting, we do have a few more things you can check to see if we can figure out what is causing the ''Check 100 error''. 1) Do you have 2 RF keypads hooked ...

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3. Concord 4 power transformer

Will, Hi, great question. Using the existing wire from the Brinks panel should be just fine, most panels use anywhere from 18-22 gauge wire for their AC power supply.  The important thing is the tr...

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3. How to integrate existing interconnected wired fire alarm to GE Simon XT

The GE SimonXT alarm panel is not designed to support a hardwired smoke/heat sensor or even a carbon monoxide sensor. These sensors require continuous power running to them and the SimonXT cannot p...

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3. An easy way to allow some windows and doors to remain open without having to disable the sensor in the panel.

Jeri, For the Simon XT system, Brinks does not sell individual additional magnets. We have a 10pack of magnets available for the sensors on this system, the part number is 60-729. They would be ins...

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3. Just set up 1st window contact; how do i tell if it's signal is being received by the Simon XT?

Jim, Yes that is correct, you must have the Alarm system plugged in in order to test a sensor. Connect the battery first (that way once the battery is fully charged the low battery signal will go a...

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3. Just set up 1st window contact; how do i tell if it's signal is being received by the Simon XT?

Jim, A quick easy solution would be to open the window (leave it open) and then press status, the panel will announce that the sensor is open. Another option would be to turn chime on and it will b...

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3. How can I raise a MICRA-G sensor ?

Frank, Awesome feed back, we don't currently carry that but I will pass this along and see if its something we can start.

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