Anthony D

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3. HOW DO I FIX A FALSE SMOKE WARNING?

Hi Tiffany,   I tried to call but couldn't reach you. This error message typically means that the smoke detector is not closed properly or it is not closed all the way. Take the smoke detector off ...

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3. Can somebody tell me the function of a 5819WHS?

Hi Rob,     The zone programmed for the shock loop of sensor you can set to Glassbreak, the zone set up for the open/close loop can be set to Door or Window, respectively.   Have a great weekend!  ...

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3. battery depletion

Hi David, Once the power is restored, the battery can take up to 24 hours to recharge. During this time, to avoid hearing the notification beeps from the panel because of the low battery, you can t...

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3. What window/door sensors can be used on an XT or XTI system with aluminum windows and frames?

Hi Dave, You are correct for this. Depending on the type of metal it is, we recommend a crystal sensor or a hardwired switch connected to the crystal sensor. Aluminum frames can generally use just ...

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3. How can I get the garage door sensor to work properly?

Hi All,   The alternative to the standard garage door sensor is to connect a hardwire switch to a crystal contact. The part number for a crystal contact is GE 60-362-10-319-5. This sensor has 2 ter...

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3. GE Thermostat Installation and Operating Manuals

Hi Kim,   Attached are the manuals for this product.

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3. GSM18ANT - installation instructions?

Hi Kathy,   The full 18 feet of cable is the antenna. As far as mounting it goes, the higher you can get it the better the reception should be, so you will want it as high as possible. Also, make s...

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3. Simon XT door sensor isn't tripping.

    If your sensor is not setting off the alarm but you are still getting a tamper message when you open the sensor case, then the battery should be fine. A tamper means that the panel is getting a...

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3. Do you have any plans to allow for "activity" monitoring of more than 10 items in Brinks Home Security?

Hi Daniel, The standard plan for interactive services allows 10 sensors to be monitored for normal activity. If you want to be able to view more than this, either a sales representative or a monito...

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